About SAMANAGA
About SAMANAGA
Blog Article
We provide Superior Electric power Metering and Security Options, making certain exact energy measurement and safeguarding electrical techniques. These answers increase effectiveness, trustworthiness, and safety in power management and distribution thus guaranteeing seamless electricity distribution.
Samanage is just not so preferred without a cause. It scored pretty substantial inside our take a look at of enable desk software program services and our our critique group was amazed Together with the features and good quality of support furnished by this Instrument.
Tagging causes it to be simpler to define the product’s position and assign it to end users and track its performance. In the same way, the support desk has robust program repository. You can easily retrieve software facts, and, a lot more critically, detect stability bugs or unauthorized set up.
in the nineteen nineties, but I've also written for other organization technology publications, together with Laptop or computer Shopper
Samanage's IT Support Desk and Asset administration suite has several features firms might be seeking and provides a brief absolutely free trial, but a lackluster interface signifies it isn't a match for everybody.
You might have an IT support desk only, an asset management company only or an built-in Remedy. Samanage is designed for full ITIL compliance; expectedly, big companies will discover it aligned with their service desk workflows. Even so, the answer staying a cloud service, can be scalable to the wants of tiny and medium firms.
Although this might not be an enormous problem For each business, This is a destructive worthy of mentioning, if You are looking for custom branding.
A very good service desk ought to let you not simply to check out into your IT operation, but glean insights from knowledge. This is certainly, in actual fact, one of Samanage’s powerful factors, Gordon explained.
An organization centered on the provision of solutions that not just disrupt recent field designs, but that also supply new systems to new worries in the area.
Another far more granular area the place Samanage stands out from the gang is in its Dashboard along with the assortment of reviews that it generates. On login, the Dashboard is in which buyers are instantly put and whilst its meant to provide end users with speedy insight into what is going on on across the Firm, I discovered it a tad perplexing to implement out-of-the-box. You will find a staggering variety of metrics, graphs, and vital efficiency indicators (KPIs) With this view, in all probability excess of any single part desires.
In the make a difference of months, we were ready to streamline our support requests and supply flows by supplying everyone–the big manager to aid agents to rank and file across departments–larger visibility of their requests. Also, an agent can quickly increase a ticket simply by clicking the “+” button over the interface.
The Dashboard supplies speedy insights on all IT-associated incidents across your business. Values are introduced in graphs, metrics, and vital effectiveness indicators (KPI) that can help administrators and executives get the massive photograph with no scouring by way of knowledge piles.
Samanage offers a totally free examination trial time period, but it really's only obtainable for fourteen times. Which is don't just briefer than the vast majority of competition's thirty day period-long exam demo durations, It is also very hard to assume a shopper of The type that Samanage would like to bring in to even have the capacity to take a look at all its use scenarios in these get more info a brief time.
We talked to Doron Gordon, founder & CEO of Samanage, and requested him a couple of issues that we hope expose a little more details on Samanage like a software and its purpose in supporting your function.